Privacy Policy

 

This Privacy Policy explains the practices employed by Sarah Wilkinson (SWILK) in collecting and using your information and the ways in which you can influence these. This Privacy Policy relates to the website operated by Sarah Wilkinson.

Sarah Wilkinson (the Data Controller) will collect various types of information about you through your use of this website to process your requests and orders, to provide a more personalised web-surfing and shopping experience and to help her to improve the services she offers. 

What information will be collected about you?

Through the SWILK website you can purchase products and services, sign up for the email newsletter (via the homepage form only) and use the contact form for enquiries. In order to process your requests, orders and other activities, it may be necessary to collect personally identifiable information about you. The type of personally identifiable information that is collected includes: your name, postal address, e-mail address, telephone number, date and time of birth, credit/debit card information. 

How will this information be used?

Sarah Wilkinson will use the personal information you provide to process your orders and requests. She may also use this information to communicate with you directly, for example to contact you in relation to an order or enquiry you have placed.

Marketing

Other than the SWILK email newsletter that you can subscribe to either via the homepage newsletter signup form or in person via the Mailchimp subscriber app on one of Sarah's portable devices, you will not be sent any other marketing material. If you have consented to receiving the email newsletter you may opt-out at a later stage by clicking the unsubscribe link provided in the email. 

What will be disclosed to third parties?

Sarah Wilkinson does not sell data on to third party organisations.

The subscription data you submit when signing up to the aforementioned email newsletter is held by a Mailchimp account, their privacy policy can be found at https://mailchimp.com/legal/privacy/

The data you enter upon checkout when purchasing from the SWILK online shop is held by Squarespace (website provider) and used for payment processing via the company Stripe. If you paid by card in person at an event or healing session then the data is held by the company IZettle. 

Squarespace's privacy policy can be found at https://www.squarespace.com/privacy

Stripe's privacy policy can be found at https://stripe.com/gb/privacy 

IZettle's privacy policy can be found at https://www.izettle.com/gb/privacy-policy

How is your information protected?

Once your data has been received Sarah Wilkinson will ensure that it is treated with the utmost respect and in accordance with GDPR laws. Unfortunately the transmission of information via the internet is not completely secure. Although Sarah Wilkinson will do the best to protect your personal data, the security of your data transmitted to our site cannot be guaranteed; any transmission is at your own risk. For added security Sarah Wilkinson does not store any of your data on her personal/work computer, it is all stored remotely on the software platforms mentioned in the previous section of this policy (please refer to their individual privacy policies for security info). The only personal data kept in hard copy format (securely locked away) is that of client files from one to one healing e.g. Chakra Sessions.

Requesting your data

You may at any time contact Sarah Wilkinson for information on what personal data of yours is held by SWILK via the methods stated in the final section of this policy under Business Details.

Cookies

1. About cookies

1.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

1.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 

1.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

1.4 Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

2. Our cookies

SWILK does not use any “non essential” cookies such as tracking or Google Analytics. The website is operated by Squarespace who use essential cookies not affected by EU law.

3. Third party cookies

3.1 This website uses third party cookies. These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by 'addthis' which adds functionality so you can share links of our products on Facebook, Twitter, Google Plus, Linkedin, Reddit, Pinterest and Tumblr. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

4. Blocking cookies

4.1 Most browsers allow you to refuse to accept cookies; for example: (a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";(b) in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and(c) in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

5. Deleting cookies

5.1 You can delete cookies already stored on your computer; for example:(a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);(b) in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and(c) in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".

5.2 Deleting cookies will have a negative impact on the usability of many websites.

Business Details

This website is owned and operated by Sarah Wilkinson. Her principal place of business is at 9 Park Street, Thame, Oxfordshire, OX9 3HP. You can contact her by writing to the business address given above, by using our website contact form, by email to info{at}swilk.uk or by telephone on +44 (0)778 4832370.